{"id":4033,"date":"2023-05-18T09:24:41","date_gmt":"2023-05-18T13:24:41","guid":{"rendered":"https:\/\/www.forsythtech.edu\/?page_id=4033"},"modified":"2025-05-12T07:26:34","modified_gmt":"2025-05-12T11:26:34","slug":"state-authorization-complaint-resolution","status":"publish","type":"page","link":"https:\/\/www.forsythtech.edu\/about-forsyth\/student-success\/state-authorization-complaint-resolution\/","title":{"rendered":"State Authorization and Complaint Resolution for Distance Education Students"},"content":{"rendered":"\r\n
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\r\n\t\t<\/i>Student Success<\/a>\r\n\t<\/div>\r\n\t
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State Authorization and Complaint Resolution for Distance Education Students<\/h1>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\n\n
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State Authorization Overview<\/h2>\r\n\t\t\t

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Forsyth Tech is an approved participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA). This agreement allows Forsyth Tech to offer distance education programs to students residing in other NC-SARA member states without having to seek individual authorization from each state.<\/p>\n

However, if a student resides in a state or territory not participating in NC-SARA, they may not be eligible to enroll in Forsyth Tech\u2019s distance education programs. In such cases, Forsyth Tech will promptly notify students upon admission to the college and selection of applicable program.<\/p>\n<\/p>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\n\n\r\n

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Forsyth Tech Complaint and Grievance Resolution Process<\/h2>\r\n\t\t\t\t

In compliance with state regulations, Forsyth Technical Community College is required to provide current and prospective students with clear guidance on how to file complaints and grievances. Complaints and grievances of any nature can be reported through the College\u2019s Report It Page<\/a>.<\/p>\n

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If a student has a State Authorization Reciprocity Agreement (SARA)-related complaint about Forsyth Technical Community College, they should first follow Forsyth Tech\u2019s standard grievance procedure by submitting the following form:\u00a0File a Grievance<\/a>.<\/strong><\/div>\n
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Grievance procedures for non-conduct-related complaints, including SARA-related issues, are detailed in the\u00a0Student Grievance Policy<\/a><\/i>,<\/strong> found within the\u00a0Student Code of Conduct<\/i>\u00a0section of the\u00a0Student Handbook<\/strong><\/a>.<\/strong><\/div>\n
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Additional Resources:<\/strong><\/p>\n

\u2022 Academic complaint and grievance procedures can be found in the Student Handbook<\/a>, under the Student Code of Conduct.<\/p>\n

\u2022 Accessibility Resources Grievance Policy<\/strong> \u2013 Student Guide to Accessibility Resources<\/a><\/p>\n

\u2022 Title IX:<\/strong> Know Your Rights<\/a><\/p>\n

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For more information contact:<\/div>\n<\/div>\n
Tracy Baggett<\/div>\n
Director, Academic Support Services<\/div>\n
2100 Silas Creek Parkway<\/div>\n
Winston Salem, North Carolina 27103<\/div>\n
Allman Center, Room 420<\/div>\n
Phone: 336-734-7365<\/div>\n
Email: TBaggett@forsythtech.edu<\/div>\n\t\t\t\t\t\t\t\t\tAccess Your Comprehensive Student Handbook Here<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\r\n
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North Carolina Post-secondary Education Complaints (NCP-SEC )<\/h2>\r\n\t\t\t\t

If a complaint cannot be resolved through the institution\u2019s complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review their\u00a0Post-secondary Education Complaint Policy<\/a>\u00a0and complete the NCP-SEC\u00a0Student Complaint Form<\/a>. Submit the form to:<\/p>\n

North Carolina Post-Secondary Education Complaints
\nc\/o Student Complaints
\nUniversity of North Carolina System Office
\n223 S. West Street, Suite 1800; Raleigh NC 27603<\/p>\n

Phone: 919.962.4550<\/a><\/p>\n\t\t\t\t\t\t\t\t\tNorth Carolina Post-Secondary Education Complaints<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\r\n

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SACSCOC Student Complaint Process<\/h2>\r\n\t\t\t\t

If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Forsyth Tech\u2019s accrediting agency. Forsyth Tech is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The commission has authorized Forsyth Tech to offer certificates, diplomas, and associate\u2019s degrees. Students who file a complaint with the accrediting agency should follow the\u00a0SACSCOC Complaint Procedure<\/a>. The contact information for SACS is:<\/p>\n

1866 Southern Lane
\nDecatur, Georgia 30033-4097<\/p>\n

Phone: 404.679.4500<\/a><\/p>\n\t\t\t\t\t\t\t\t\tSACSCOC<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\r\n

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Student Complaint – Contacts by State of Residence<\/h2>\r\n\t\t\t\t

In compliance with these regulations, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student\u2019s state.<\/span><\/p>\n

While Forsyth Tech strives to provide the highest quality education opportunities available, conflicts may arise. It is our aim to resolve any grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be solved by Forsyth Tech\u2019s internal processes, you may choose to file a complaint with your state of residence.<\/span><\/p>\n\t\t\t\t\t\t\t\t\tNeed to Report an Issue? Find Your State’s Complaint Contacts<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\r\n

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SARA-NC Complaint Process<\/h2>\r\n\t\t\t\t

Students may also file a complaint through SARA-NC. SARA-NC is the portal for North Carolina. Students should follow the\u00a0SARA-NC Complaint Process\u00a0<\/a>and use the\u00a0SARA-NC Complaint Form (PDF).<\/a><\/p>\n

SARA-NC Contact Information:<\/p>\n

SARA North Carolina
\nNorth Carolina State Education Assistance Authority
\nP.O. Box 41349
\nRaleigh, NC 27629<\/p>\n

Phone: (855) SARA-1-NC (855.727.2162<\/a>)
\nPhone: 919.549.8614<\/a>, ext. 4667<\/p>\n

Email Address:\u00a0information@saranc.org<\/a><\/p>\n

Terrence R. Scarborough, Director of SARA North Carolina<\/p>\n\t\t\t\t\t\t\t\t\tSARA-NC<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\r\n

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Professional Licensure Statement<\/h2>\r\n\t\t\t\t

Certain programs at Forsyth Technical Community College are designed to prepare students to sit for licensure and\/or certification examinations required for employment in specific professions in the state of North Carolina. While Forsyth Tech is approved to participate in NC-SARA (National Council for State Authorization Reciprocity Agreements), NC-SARA approval does not extend to state professional licensing board approvals for courses or programs that lead to professional licensure.<\/p>\n

If you reside outside of North Carolina and are enrolled in a program leading to professional licensure, you should contact the program-specific representative listed in the licensure disclosure section for further guidance. Program contacts can also be reached by mail at:<\/p>\n

Forsyth Technical Community College
\n2100 Silas Creek Parkway
\nWinston-Salem, NC 27103<\/p>\n\t\t\t\t\t\t\t\t\tDirectory of State Authorization Agencies and Lead Contacts<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n

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Health Science Programs<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t
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Health Sciences Programs<\/h6>\r\n\t\t\t\t
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